Frequently Asked Questions

Pews Pro is $100/month flat — everything included. All modules, unlimited admin users, SMS, custom branding, advanced reporting. No per-seat charges, no per-module add-ons. One price, every feature.

Yes! You get 30 days free on the Pro plan — no credit card required. Explore everything Pews has to offer before committing.

Yes. Our free tier includes the People database, basic email communication, and 1 admin user — forever free. It's perfect for small churches just getting started or those who want to try Pews before upgrading.

Giving is included in the Pro plan at no extra monthly cost. When your church receives donations, Stripe charges their standard processing fee (2.9% + 30¢), and Pews adds a 1% platform fee. That's it. For example, on a $100 donation, Stripe takes ~$3.20 and Pews takes $1.00 — your church receives $95.80.

Absolutely. No contracts, no cancellation fees, no gotchas. Cancel anytime from your account settings. We believe you should stay because Pews is great, not because you're locked in.

Yes! We support CSV import, so you can export your data from PlanningCenter (or any other platform) and bring it straight into Pews. A dedicated PlanningCenter migration tool with direct API import is coming soon.

Minutes, not weeks. Our import tool walks you through the process step by step. Upload your CSV, map your fields, and you're done. Most churches are fully migrated in under 30 minutes.

No. We import everything — member records, contact info, household relationships, giving history, groups. Your data is precious, and we treat it that way.

Yes! Pews supports YouTube, Facebook, and Vimeo live stream embeds with integrated live chat and giving. Your congregation can watch, chat, and give — all without leaving your church's Pews page.

A Progressive Web App (PWA) is coming soon, which works just like a native app on both iOS and Android. In the meantime, Pews is fully responsive and works beautifully on mobile browsers — you can even add it to your home screen.

Absolutely. Pews includes secure child check-in with kiosk mode, QR code scanning, child safety features, allergy alerts, and attendance tracking. Everything you need to keep kids safe and parents confident.

Yes — email and SMS journeys, automated follow-ups, connection cards, event reminders, and more. Set up communication workflows once, and Pews handles the rest. Welcome new visitors, follow up with first-time givers, or nudge small group leaders — automatically.

Yes. All data is encrypted in transit and at rest, backed up regularly, and tenant-isolated — meaning your church's data is completely separate from every other church on the platform. We take data security seriously because your congregation's information deserves nothing less.

Yes! Pews offers a Docker Compose deployment option for churches that prefer to host their own data. Full documentation and support included. You get the same great software with complete control over your infrastructure.

We have a REST API available for custom integrations, and we're building more native integrations all the time. If there's a specific integration you need, let us know — we love hearing what churches need.